02. The Challenge

With a range of important messages to communicate, Incommunities needed materials that were clear, accessible and easy for residents to understand.

Some information covered more complex topics, including financial support, so it was important that the messaging was simple and approachable, with clear calls to action that made it easy for residents to know what to do next.

The communications also needed to work across different settings, from residents’ homes and communities to events and pop-up activities.

03. The Solution

Creativeworld supported Incommunities with a range of communications, using clear layouts, accessible messaging and fresh designs to make information easier for residents to engage with.

We designed and created a Your Voice leaflet, highlighting that residents have a voice and a say in their home and community. The design helped communicate this message in a simple and engaging way.

We also created the Money Matters leaflet, providing residents with clear and easy-to-follow information about free, confidential support available to Incommunities customers. A clear call to action was included to help residents understand how they could access support.

Alongside the leaflets, we designed and printed a resident newsletter, helping Incommunities share updates and information with tenants in an accessible format.

For events and community activities, we also created a pull-up banner stand. The lightweight, portable design makes it easy to transport and ideal for use at pop-up events and community activities.

As part of the wider project, Creativeworld also supported Incommunities with tenant communications, marketing strategy and fresh signage designs, helping create a more consistent and up-to-date look across their communications.